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Erscheinung:02.03.2022 | Topic Consumer protection Sberbank Europe AG: consumer information

Updated on 2nd March 2022

  • Occurrence of deposit guarantee pay-out event within meaning of Austrian Deposit Guarantee Schemes and Investor Compensation Act
  • German depositors protected by Austrian deposit guarantee scheme
  • Deposits to be repaid promptly

On 1 March 2022, the Austrian Financial Market Authority (FMA) prohibited Sberbank Europe AG with its registered office in Vienna from continuing business operations with immediate effect.

Furthermore, the FMA has determined that a deposit guarantee pay-out event has occurred in the case of Sberbank Europe AG.

The deposits of German depositors at the bank’s branch in Frankfurt am Main (“Sberbank Direct”) are protected by the Austrian deposit guarantee scheme (Einlagensicherung AUSTRIA Ges.m.b.H – ESA).

The Compensation Scheme of German Private Banks (Entschädigungseinrichtung deutscher Banken GmbHEdB) is responsible for handling the pay-out of deposits to German customers.

The German depositors concerned are to be compensated as promptly as possible. The EdB will contact affected depositors in the near future in order to arrange the compensation.

The Austrian deposit guarantee scheme and the German compensation scheme can be contacted as follows:

Einlagensicherung AUSTRIA Ges.m.b.H. (ESA) (Austrian deposit guarantee scheme)

o Hotline for customers from Germany:
+ 43 (1) 358 9034
o E-Mail: sberbank@einlagensicherung.at
o Website: Einlagensicherung AUSTRIA

• Entschädigungseinrichtung deutscher Banken GmbH (EdB) (Compensation Scheme of German Private Banks)

Further information can be found under the following links:

• Finanzmarktaufsichtsbehörde Österreich (Austrian Financial Market Authority)

o Consumer information: Sberbank Europe AG
o Upon instruction by the ECB, the FMA has prohibited “Sberbank Europe AG” from continuing business operations and has appointed Gerd Konezny as Government Commissioner
o Occurrence of a deposit guarantee pay-out event in relation to Sberbank Europe AG

Single Resolution Board:

o Sberbank Europe AG: Croatian and Slovenian subsidiaries resume operations after being sold while no resolution action is required for Austrian parent company | Single Resolution Board (europa.eu)

• European Central Bank:

o ECB assesses that Sberbank Europe AG and its subsidiaries in Croatia and Slovenia are failing or likely to fail (europa.eu)

Contact:BaFin con­sumer helpline

Phone: 0800 2 100 500

Additional information

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