Stand:updated on 07.06.2024 | Topic Consumer protection BaFin’s Consumer Advisory Council
In accordance with section 8a of the German Act Establishing the Federal Financial Supervisory Authority (Finanzdienstleistungsaufsichtsgesetz), a Consumer Adivsory Council is established at BaFin.
The Consumer Advisory Council is responsible for advising BaFin on issues related to its supervisory duties from a consumer’s perspective. The Consumer Advisory Council collects, analyses and reports to BaFin data relating to current developments in the banking and insurance businesses and in the areas of financial services and financial instruments (“consumer trends”).
The Consumer Advisory Council comprises representatives from academia, consumer and investor protection organisations, extrajudicial dispute resolution schemes and one representative from the Federal Ministry for the Environment, Nature Conservation, Nuclear Safety and Consumer Protection (Bundesministerium für Umwelt, Naturschutz, nukleare Sicherheit und Verbraucherschutz – BMUV).
Members of the Consumer Advisory Council
The Chairperson of the Consumer Advisory Council is Dorothea Mohn (not pictured above).
As at: May 2024
Representatives from academia
Prof. Brömmelmeyer, Christoph
Prof. Buck-Heeb, Petra
Prof. Rott, Peter
Representatives from consumer and investor protection organisations
Hölz, Christiane
Klug, Sandra
Kühnlenz, Stephan
Mohn, Dorothea (Chairperson)
Representatives from extrajudicial dispute resolution schemes
Dr. Dr. Müller-Christmann, Bernd
Dr. Kessal-Wulf, Dr. Sibylle
Dr. Seyderhelm, Bernhard
Representative from the Federal Ministry for the Environment, Nature Conservation, Nuclear Safety and Consumer Protection
Dr Paetz, Erich
Note on the Consumer Advisory Council
The Consumer Advisory Council is not responsible for accepting or replying to correspondence from members of the public or complaints. Information on how to complain to BaFin and further points of contact can be found here.